Privacy Policy

Information We Collect

Depending on how you use our website and services, we may collect:

• Contact details such as name, email address, billing address, shipping address, and phone number.
• Order and payment information needed to process purchases and transactions.
• Account information if you create a customer account.
• Custom order information including shirt sizes, colors, quantities, due dates, uploaded artwork, design files, notes, and other details submitted through our quote form.
• Messages or support requests you send to us.
• Device and website usage information such as browser type, IP address, pages visited, cart activity, and similar analytics information.

How We Use Information

We use customer information to:

• Process payments and fulfill orders.
• Prepare custom shirt quotes and review submitted artwork.
• Arrange shipping, delivery, or local pickup.
• Provide customer support and order updates.
• Improve our website, products, and customer experience.
• Send order-related emails and, when applicable, promotional emails.
• Help prevent fraud, protect our store, and comply with legal requirements.

How Information Is Shared

We may share customer information with trusted service providers that help us operate our business. This may include Shopify, payment processors, shipping providers, fulfillment services, email tools, analytics providers, advertising platforms, cloud storage providers, and customer support tools.

We may also disclose information when required by law, to enforce our policies, protect our business, prevent fraud, or respond to valid legal requests.

Shopify

Our online store is hosted by Shopify. Shopify collects and processes information to provide checkout, payment, security, analytics, and store services.

You can learn more about Shopify’s privacy practices here: Shopify Privacy Policy.

Cookies and Advertising

Our website may use cookies and similar technologies to remember preferences, support checkout, understand website activity, improve performance, and help with advertising.

Depending on where you live, you may have the right to opt out of certain targeted advertising or data sharing. Shopify provides privacy tools and information at privacy.shopify.com.

Your Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information. You may also have rights related to targeted advertising or data sharing.

If you receive promotional emails from us, you can unsubscribe using the link in the email. We may still send non-promotional messages related to orders, quotes, shipping, customer service, or account activity.

Security and Retention

We use reasonable measures to help protect customer information. However, no online system is completely secure.

We keep information for as long as needed to process orders, provide support, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date and post the revised policy on this website.