GENERAL QUESTIONS

Where are you located?

We are located in Alexandria, Virginia.

How do I contact customer service?

Give us a call at 833-8TP-Made (833-887-6233) or email us at customerservice@tpmade.com

ORDER QUESTIONS

I received the wrong item or size

We are sorry to hear that. Please contact support to get the right item sent as soon as possible.

Something is wrong with the item I received, how do I exchange it?

We are sorry to hear that. Please contact support and they will help you get your item replaced.

Can I return my order for an exchange?

Yes, you can return your order and exchange it for a different item as long as the original item is unworn and unwashed.

You can read more about our exchange policy here

Is the shipping fee refunded if an order is returned?

Shipping fees are non-refundable.

PRODUCT QUESTIONS

How do your shirts fit?

Please check our Sizing chart for details.

SHIPPING QUESTIONS

Can I pick up my order in person?

Yes, please contact 833-8TP-Made to schedule a pickup time.