Privacy policy
Last updated: May 27, 2026
T&P Made operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with our online store, custom quote requests, order support, and related services. T&P Made is powered by Shopify, which enables us to provide these services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our services, make a purchase, submit a quote request, or otherwise communicate with us.
By using or accessing our website or services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Depending on how you interact with our website and services, we may collect or process the following categories of personal information:
Contact details including your name, billing address, shipping address, phone number, and email address.
Financial and transaction information including payment details, payment confirmation, order history, items viewed, items added to cart, items purchased, returns, exchanges, or cancellations.
Account information including your username, password, preferences, and account settings if you create an account.
Custom order information including shirt sizes, colors, quantities, due dates, uploaded artwork, design files, notes, and other details submitted through our quote form.
Communications with us including information you include when contacting customer support, submitting a quote request, or emailing us about an order.
Device and usage information including your device, browser, network connection, IP address, unique identifiers, and how you interact with our website.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you place an order, create an account, submit a quote request, upload artwork or design files, contact us, or otherwise provide information to us.
Automatically through our website, including from your device, browser, cookies, and similar technologies.
From Shopify, service providers, payment processors, shipping providers, analytics providers, marketing tools, and other partners that help us operate our business.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To provide, tailor, and improve our services. This includes processing payments, fulfilling orders, arranging shipping, managing quote requests, communicating about orders, providing customer support, processing returns or exchanges when applicable, and improving the shopping experience.
To process custom shirt orders. This includes reviewing submitted artwork, shirt sizes, colors, quantities, due dates, and other order details needed to prepare a quote or complete a custom order.
For marketing and advertising. We may use personal information for email marketing, online advertising, retargeting, promotions, and product recommendations. You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email.
For security and fraud prevention. We use personal information to help provide a secure shopping experience, detect fraudulent or suspicious activity, protect our website, and secure our services.
To communicate with you. We use personal information to respond to customer service questions, quote requests, order updates, shipping updates, and other business communications.
For legal reasons. We may use personal information to comply with applicable law, respond to valid legal requests, enforce our policies, resolve disputes, and protect our rights or the rights of others.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate business purposes, including:
With Shopify, which hosts and powers our online store.
With service providers and vendors who help us operate our business, such as payment processors, shipping providers, fulfillment services, email providers, analytics tools, customer support tools, cloud storage providers, and marketing tools.
With business and marketing partners who help provide advertising or marketing services.
When you direct us or give consent, such as when information is needed to ship your order or connect with a third-party service.
When required by law, legal process, enforcement of our policies, protection of our business, or protection of our customers and others.
Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the services Shopify provides to us and to you.
Information you submit through our store may be shared with Shopify and third parties that support store operations, payments, checkout, shipping, fraud prevention, analytics, advertising, and related services.
To learn more about how Shopify uses personal information, you can review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en
Third-Party Websites and Links
Our website may contain links to third-party websites or services, including social media platforms, payment services, shipping carriers, or other external websites. We are not responsible for the privacy or security practices of websites or services that we do not control. You should review the privacy policies and terms of those third-party websites before using them.
Children’s Data
Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or guardian and believe a child has provided us with personal information, please contact us at support@tpmade.com to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age as those terms are defined by applicable law.
Security and Retention of Your Information
We use reasonable measures to help protect personal information. However, no security system is perfect, and we cannot guarantee complete security of information transmitted or stored online.
How long we retain personal information depends on the reason it was collected, including whether we need it to fulfill orders, provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, or enforce our policies.
Your Rights and Choices
Depending on where you live, you may have certain rights related to your personal information. These rights may include:
The right to access or know what personal information we maintain about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information.
The right to receive a copy of certain personal information.
The right to opt out of certain uses of personal information for targeted advertising, sale, or sharing where applicable.
These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request.
To learn more about Shopify privacy rights and requests, visit:
https://privacy.shopify.com/en
You may also contact us at support@tpmade.com for privacy-related requests.
Managing Communication Preferences
If we send promotional emails, you may opt out at any time by using the unsubscribe link in the email. Even if you opt out of promotional messages, we may still send non-promotional emails related to your orders, account, quote requests, shipping, customer support, or other business transactions.
Complaints
If you have a complaint about how we handle personal information, please contact us at support@tpmade.com. Depending on where you live, you may also have the right to contact your local data protection authority or applicable regulator.
International Transfers
We may transfer, store, and process personal information outside the country, state, or region where you live. This may happen because Shopify, service providers, payment processors, shipping providers, or other business tools may operate in different locations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or operational practices.
When we update this Privacy Policy, we will update the “Last updated” date above and post the revised policy on this website.
Contact
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please email us at:
support@tpmade.com
